Training activity information
Details
Find a task or process in your department that you can improve, suggest ways it could be improved, and where possible implement the change
Type
Developmental training activity (DTA)
Evidence requirements
Evidence the activity has been undertaken by the trainee​.
Reflection on the activity at one or more time points after the event including learning from the activity and/or areas of the trainees practice for development.
An action plan to implement learning and/or to address skills or knowledge gaps identified.
Considerations
- Managing change and the change cycle
- Leading change
- Effective communication
- Presenting the case for change
- Stakeholder and patient involvement
- Patient centred care and support
- Access to healthcare
- Drivers and barriers to change, including political, economic, environmental, social and technological
- Troubleshooting and lessons learned
- Evaluating success and sharing good practice
- Setting objectives and monitoring progress
- Continuous improvement
- Culture and values
Reflective practice guidance
The guidance below is provided to support reflection at different time points, providing you with questions to aid you to reflect for this training activity. They are provided for guidance and should not be considered as a mandatory checklist. Trainees should not be expected to provide answers to each of the guidance questions listed.
Before action
- What task or process in your department are you considering for improvement? Why do you think it could be improved?
- What are the potential benefits of the improvement?
- What different ways could the task or process be improved?
- What steps will be involved in suggesting and potentially implementing the change, including gaining necessary approvals?
In action
- As you identify potential areas for improvement, are you actively considering different solutions and their potential benefits and drawbacks?
- As you suggest and implement changes, are you consciously monitoring the impact of these changes on the task or process?
- As you reflect on the implementation, are you noting down any unexpected challenges or lessons learned from the change process?
On action
- What task or process did you identify for improvement? What were the specific ways in which you suggested it could be improved? What was the outcome of implementing the change (if applicable)?
- How effective were you at identifying areas for improvement within your department? What problem-solving and critical thinking skills did you utilise in suggesting improvements? How effective were you at implementing change and evaluating its impact?
- How will you continue to identify and contribute to service improvement initiatives in your department? What strategies for effective change management will you remember for the future? How will you evaluate the impact of future changes you implement?
Beyond action
- Have you observed the longer-term impact of the improvement you implemented? Have you identified any further opportunities for refinement?
- How has this experience developed your problem-solving skills and your ability to initiate and manage change within a healthcare setting?
- In your future practice, how will you continue to identify areas for improvement and actively contribute to service development?
Relevant learning outcomes
| # | Outcome |
|---|---|
| # 3 |
Outcome
Appraise and reflect on all elements of practice, identify areas for improvement and personal development. |
| # 4 |
Outcome
Demonstrate effective interpersonal communication skills, identify the needs of the intended audience and employ appropriate methods to meet those needs. |
| # 7 |
Outcome
Identify stakeholders involved with and affected by their practice and work with stakeholders to provide high quality patient centred care. |
| # 8 |
Outcome
Apply the principles and values of the NHS in their practice. |
| # 9 |
Outcome
Describe the framework of local and national healthcare provision and the contribution of their role and specialty. |
| # 10 |
Outcome
Demonstrate leadership as appropriate to their role and practice, adapting style as required. |
| # 11 |
Outcome
Evaluate the quality of practice and engage with quality and improvement processes. |
| # 12 |
Outcome
Discuss contemporary issues affecting health and healthcare in the context of their practice and the wider health environment. |