Training activity information
Details
Provide information and training to an equipment user including a patient and healthcare professional for:
- “Off the shelf” standard UKCA marked unmodified equipment
- Custom equipment (in house development or modified medical devices)
Type
Developmental training activity (DTA)
Evidence requirements
Evidence the activity has been undertaken by the trainee.
Reflection on the activity at one or more time points after the event including learning from the activity and/or areas of the trainees practice for development.
An action plan to implement learning and/or to address skills or knowledge gaps identified.
Considerations
- Adapting communication to the audience
- Presentation of training materials
- Risk assessment and management
- Cascade training
- Training systems
- Competency systems
- Difference between training and competency
- Documenting training and competency
- Regulatory requirements for documentation
Reflective practice guidance
The guidance below is provided to support reflection at different time points, providing you with questions to aid you to reflect for this training activity. They are provided for guidance and should not be considered as a mandatory checklist. Trainees should not be expected to provide answers to each of the guidance questions listed.
Before action
- What are the key information needs of different equipment users (patients vs. healthcare professionals, standard vs. custom equipment)?
- How can you effectively deliver training and information in a clear and accessible manner?
- What different communication methods might be appropriate?
- What do you hope to learn about tailoring information and training to different audiences?
- What insights do you expect to gain about effective communication strategies in a healthcare setting?
- What prior knowledge do you have about the specific equipment or about teaching and explaining technical information?
- How will you identify the specific information and training needs of the intended users?
- What materials will you need to prepare?
- How will you structure your training session or information provision?
- How will you ensure understanding and address potential questions?
- What challenges might you face in communicating complex information to different groups, and how will you prepare for them?
- How do you feel about providing training and information to others?
In action
- While delivering the information or training, how are you gauging the audience’s understanding?
- How are you adapting your delivery based on their responses?
- What decisions are you making about the level of technical detail to include for different user groups?
- Are there any questions or concerns raised by the users that are prompting you to adjust your approach or provide further clarification?
On action
- Summarise the information or training you provided, the audience, and their responses.
- What methods did you use?
- What did you learn about providing information and training to different user groups?
- How effective were your communication skills?
- How did you tailor the information for standard and custom equipment?
- Were there any unexpected questions or difficulties in understanding from the users?
- What did you learn from how you addressed these?
- How did you adapt your communication or training approach based on the audience’s reactions (reflection-in-action)?
- How does the ability to provide effective training relate to your role in ensuring safe and effective use of healthcare technology?
- What aspects of your training delivery and communication skills could be improved?
- What further knowledge about user needs do you need?
- How will you approach similar training sessions in the future?
- What specific actions will you take to develop your training and communication skills?
- What resources or support (e.g., feedback on training delivery, examples of training materials) would be beneficial?
Beyond action
- Have you provided other training or information sessions to equipment users since this DTA?
- How has your understanding of effective training delivery techniques and tailoring information to different audiences (patients vs. healthcare professionals, standard vs. custom equipment) evolved?
- Have you received feedback on your training sessions and considered how this relates to your initial approach?
- How has this experience influenced your approach to communicating complex technical information to various stakeholders?
- Have you applied the skills of audience analysis, clear communication, and use of appropriate resources in other areas of your work?
- Has your appreciation for the importance of user training in ensuring the safe and effective use of medical equipment changed?
- What communication, education, and interpersonal skills did you develop that will be valuable in future leadership, teaching, or patient-facing roles?
- How has this experience shaped your understanding of the principles of adult learning and effective knowledge transfer?
- What actions will you take to further develop your training and communication skills, perhaps by seeking mentorship or exploring different training methodologies?
Relevant learning outcomes
| # | Outcome |
|---|---|
| # 1 |
Outcome
Plan and manage the stages of the healthcare technology management lifecycle. |
| # 2 |
Outcome
Apply and adapt communication skills to effectively provide and gather information to and from stakeholders. |
| # 5 |
Outcome
Practice in accordance with organisational policy for healthcare technology management. |