Training activity information
Details
Outline a service development opportunity and generate requirements to address that service delivery need
Type
Developmental training activity (DTA)
Evidence requirements
Evidence the activity has been undertaken by the trainee.
Reflection on the activity at one or more time points after the event including learning from the activity and/or areas of the trainees practice for development.
An action plan to implement learning and/or to address skills or knowledge gaps identified.
Considerations
- Application of appropriate mapping methodologies
- Human factors
- Design for safety
- Stakeholder engagement
- Standards
- Pathway and service impact
- Process for development
- Medical device regulation
- Standards and guidance
- Compatiblity with and integration into the organisation
Reflective practice guidance
The guidance below is provided to support reflection at different time points, providing you with questions to aid you to reflect for this training activity. They are provided for guidance and should not be considered as a mandatory checklist. Trainees should not be expected to provide answers to each of the guidance questions listed.
Before action
- What specific skills or knowledge are you expected to demonstrate or acquire?
- What information do you need about identifying service needs and the process of generating requirements?
- Are there any specific templates or guidelines you should be aware of?
- Have you discussed potential service development areas with your training officer or relevant stakeholders?
- What specific insights do you hope to gain about identifying opportunities for improvement and translating them into clear requirements?
- What do you already know about service development and requirement gathering?
- Will you research existing services or pathways related to potential development areas?
- Will you seek examples of well-defined service requirements?
- How do you feel about approaching this task, and what steps can you take to feel prepared?
In action
- While outlining the opportunity, what key aspects of the service are you focusing on and why?
- As you generate requirements, what decisions are you making about the scope and detail of these requirements based on initial understanding?
- Are you finding it intuitive to identify some requirements while others require more conscious thought? What’s the difference?
On action
- Summarise the service development opportunity you outlined and the key requirements you generated.
- What did you learn about identifying service development opportunities?
- How effective were you in generating requirements based on the identified opportunity?
- What made it easy or difficult?
- Were there any unexpected insights or challenges in defining the service need and its requirements?
- How might the ability to outline opportunities and generate requirements be important in your future role?
- What aspects of outlining service development opportunities and generating requirements could you improve?
- How will you approach similar tasks in the future?
- What specific actions will you take to enhance your skills in this area?
- What resources or support would be beneficial for future similar activities?
Beyond action
- Have you encountered other service development opportunities since this DTA?
- Have you compared the requirements you generated in this activity with requirements generated in other projects?
- Have you discussed the identified service need and your proposed requirements with colleagues to gain different perspectives?
- How has this experience influenced your approach to identifying service development needs?
- Have you applied the skills of generating requirements in other areas, such as defining the scope of a new project?
- Has your understanding of the importance of clearly defined requirements in successful service development changed?
- What transferable skills (e.g., identifying needs, defining scope, stakeholder engagement) did you develop that will be valuable in future innovation projects?
- How has this experience informed your understanding of the initial stages of healthcare technology innovation?
- What clear actions for continued development in identifying service needs and generating requirements have been identified?
Relevant learning outcomes
| # | Outcome |
|---|---|
| # 1 |
Outcome
Generate customer requirements for a development or innovation from stakeholder input. |
| # 9 |
Outcome
Critically appraise, summarise and present evidence to support the case for change. |