Training activity information
Details
Implement a planned update or upgrade to a server-based computing system
Type
Developmental training activity (DTA)
Evidence requirements
Evidence the activity has been undertaken by the trainee.
Reflection on the activity at one or more time points after the event including learning from the activity and/or areas of the trainees practice for development.
An action plan to implement learning and/or to address skills or knowledge gaps identified.
Considerations
- Rehearsal/test system provision
- Testing
- Upgrade schedule
- System checks
- UAT
- Change documentation/approval
- Local standards
Reflective practice guidance
The guidance below is provided to support reflection at different time points, providing you with questions to aid you to reflect for this training activity. They are provided for guidance and should not be considered as a mandatory checklist. Trainees should not be expected to provide answers to each of the guidance questions listed.
Before action
- What are the intended outcomes of implementing a planned update or upgrade to a server-based system? How does this relate to system management, data management, troubleshooting, and system changes?
- What understanding of the upgrade plan, rollback procedures, and potential impact on users is crucial before implementation?
- What do you anticipate learning about the practical aspects of system upgrades, dealing with unexpected issues, and ensuring a smooth transition?
- How will you prepare for this implementation? Will you review the plan thoroughly and ensure backups are in place? What challenges might arise during the implementation process? How do you feel about performing this potentially critical system maintenance task?
In action
- What specific steps of the implementation plan are you currently executing?
- Are you following the documented procedures?
- Are you monitoring the system during the upgrade process?
- Are you prepared to initiate rollback procedures if necessary?
- Is the update or upgrade proceeding as expected?
- Are you encountering any errors or unexpected downtime?
- What are you observing about the system’s behaviour during and after the implementation?
- How does this practical experience compare to the planning phase?
- Are you needing to troubleshoot any issues that arise during the implementation?
- Are you deviating from the plan to address unforeseen circumstances?
- Are you communicating with stakeholders about the progress and any potential disruptions?
- Are you ensuring data integrity throughout the process?
On action
- What were the key steps involved in implementing the planned update or upgrade?
- What technical procedures did you follow during the implementation?
- What monitoring or testing did you undertake to verify the success of the implementation?
- What skills or knowledge did you develop or improve in implementing server-based system updates or upgrades?
- What did you learn about the practical aspects of carrying out planned IT changes?
- Were there any unexpected issues during the implementation? What did you learn from troubleshooting them?
- How did the actual implementation compare to the planned steps?
- What areas for continued development in implementing system changes have been identified?
- How can you apply the learning from this activity to future implementation tasks?
- What ‘next steps’ will you take to enhance your practical skills in system administration and change management?
Beyond action
- Reflect on the practical aspects of implementing system changes and the importance of following procedures.
- Have you participated in other system implementation tasks since this DTA? How did your learning from this experience inform your actions?
- Consider the importance of testing and rollback plans in system upgrades, and how your understanding has deepened.
- How has this hands-on experience contributed to your confidence and competence in managing clinical computing infrastructure?
Relevant learning outcomes
| # | Outcome |
|---|---|
| # 3 |
Outcome
Undertake day-to-day management for clinical computing systems. |
| # 4 |
Outcome
Review and manage data storage, backup and archiving for clinical computer systems. |
| # 7 |
Outcome
Undertake troubleshooting and problem solving for clinical computing systems and connectivity. |
| # 8 |
Outcome
Analyse and undertake system changes. |