Training activity information
Details
Meet with and seek the views of a cross-section of stakeholders on informatics-related strategy
Type
Developmental training activity (DTA)
Evidence requirements
Evidence the activity has been undertaken by the trainee.
Reflection on the activity at one or more time points after the event including learning from the activity and/or areas of the trainees practice for development.
An action plan to implement learning and/or to address skills or knowledge gaps identified.
Considerations
- Methods and best practice to solicit opinions and views from individual stakeholders to a group of stakeholders
- Stakeholder identification
- Patient and public involvement and communication
Reflective practice guidance
The guidance below is provided to support reflection at different time points, providing you with questions to aid you to reflect for this training activity. They are provided for guidance and should not be considered as a mandatory checklist. Trainees should not be expected to provide answers to each of the guidance questions listed.
Before action
- Which informatics strategy will you focus on? Who are the key stakeholders you need to engage with to get a cross-section of views? What are the objectives of these meetings?
- What insights do you hope to gain about the diverse perspectives of different stakeholders on informatics strategy? What do you already know about communication and consultation techniques for engaging with stakeholders? How do you expect to develop your skills in planning and conducting effective stakeholder meetings and gathering meaningful feedback? What do you anticipate learning about the practical challenges and benefits of seeking stakeholder views?
- Discuss this activity with your training officer to identify the specific informatics strategy and the stakeholders you should engage with. Develop a plan for your meetings, including the objectives, the questions you want to ask, and the format of the discussion. Prepare any materials you might need for the meetings. Consider how you will record and analyse the views you gather. Reflect on your communication and interpersonal skills and identify any areas you want to focus on during these interactions.
In action
- How are you approaching these meetings to effectively gather stakeholder views? What questions are you asking and how are you structuring the conversations?
- What decisions are you making during the meetings about probing further on certain points or adapting your approach based on the stakeholder’s perspective? How are you ensuring you capture a diverse range of views?
- Which aspects of engaging with stakeholders and eliciting their views feel more comfortable for you? Where are you consciously focusing on active listening and clear communication?
- How effectively are you gathering the perspectives of the different stakeholders you are meeting with? Are you creating an environment where they feel comfortable sharing their views?
- What challenges are you encountering in engaging with different types of stakeholders or in understanding their perspectives? Are there any differing or conflicting viewpoints emerging?
- What are you learning about the diverse perspectives on the informatics strategy as you conduct these meetings?
- Are there alternative approaches you could have taken to gather stakeholder views? How might you adapt your communication style for different stakeholders?
- Do you need to seek advice on effective communication or interview techniques for engaging with stakeholders?
- Are you ensuring your interactions remain focused on gathering views relevant to the informatics strategy and within the professional boundaries of your role?
On action
- Identify the stakeholders you met with and summarise their key views on the informatics-related strategy. What common themes or contrasting perspectives emerged from your discussions? What were your overall impressions of the stakeholders’ understanding and engagement with the strategy?
- What skills or knowledge did you develop or improve in engaging with stakeholders and eliciting their views? Did you gain new insights into the perspectives of different stakeholder groups regarding informatics strategy? Were there any challenges in arranging the meetings or in facilitating the discussions? What did you learn about stakeholder communication? How did your approach to the meetings and your interactions with stakeholders (reflection-in-action) influence the information you gathered? How is the ability to effectively engage with stakeholders and understand their perspectives important for your future role?
- What areas do you need to develop further in your communication, facilitation, or stakeholder management skills? How can you apply the experience of gathering stakeholder views to inform your future work and decision-making? What ‘next steps’ will you take to enhance your skills in stakeholder engagement? What support or resources might be beneficial for your continued learning in this area?
Beyond action
- Reflecting on your conversations with stakeholders, how would you approach seeking their views differently now to gather more comprehensive and insightful feedback? What questions might you ask differently? Have you conducted other interviews or consultations with stakeholders since this training activity? How did this initial experience of seeking stakeholder views influence your later interactions? Did you analyse the feedback you received? What were the key themes and how did they shape your understanding of the informatics strategy? Review your reflect-on-action notes for this training activity. How has your understanding of effective communication and active listening in stakeholder engagement evolved?
- Has this experience improved your confidence in communicating with a variety of stakeholders? How has it highlighted the importance of active listening and understanding different perspectives when gathering information? Has this training activity enhanced your appreciation for the value of stakeholder input in shaping strategic initiatives? Has it influenced how you prepare for and conduct meetings or discussions with stakeholders?
- What communication, interpersonal, and information gathering skills did you develop through this training activity that will be essential for future collaborative work and stakeholder management? What strategies will you employ to continuously improve your ability to effectively engage with and seek feedback from stakeholders? How will your ability to gather and understand stakeholder views contribute to your future role in developing and implementing successful health informatics strategies?
Relevant learning outcomes
| # | Outcome |
|---|---|
| # 6 |
Outcome
Critique the role of stakeholders and plan and implement stakeholder engagement in local informatics strategies. |