Training activity information
Details
Audit service management practice against standards and frameworks
Type
Developmental training activity (DTA)
Evidence requirements
Evidence the activity has been undertaken by the trainee​.
Reflection on the activity at one or more time points after the event including learning from the activity and/or areas of the trainees practice for development.
An action plan to implement learning and/or to address skills or knowledge gaps identified.
Considerations
- Standards and frameworks for service practice management
- Service practice management roles and processes
- Service models
- Improvement models and processes
Relevant learning outcomes
| # | Outcome |
|---|---|
| # 5 |
Outcome
Perform policy audits and report conclusion and recommendations. |