Training activity information
Details
Complete a clinical audit to specifically determine patient satisfaction within an area of prosthetic service
Type
Developmental training activity (DTA)
Evidence requirements
Evidence the activity has been undertaken by the trainee.
Reflection on the activity at one or more time points after the event including learning from the activity and/or areas of the trainees practice for development.
An action plan to implement learning and/or to address skills or knowledge gaps identified.
Reflective practice guidance
The guidance below is provided to support reflection at different time points, providing you with questions to aid you to reflect for this training activity. They are provided for guidance and should not be considered as a mandatory checklist. Trainees should not be expected to provide answers to each of the guidance questions listed.
Before action
- What are the key principles of conducting a clinical audit?
- How is patient satisfaction typically measured in healthcare?
- What will you learn about the process of designing and conducting a clinical audit?
- How will you collect and analyse data on patient satisfaction?
- What will you learn about using audit findings to identify areas for service improvement?
- Have you reviewed the principles of clinical audit methodology?
- Have you discussed potential areas for audit within the prosthetic service with your supervisor?
- Have you considered different methods for collecting patient feedback?
In action
- As you plan and conduct the clinical audit, are you consciously following the established audit protocol? What specific data are you collecting, and how are you ensuring its accuracy and completeness? Are you being mindful of ethical considerations related to patient data collection?
- Are you finding the data collection process to be effective in gauging patient satisfaction? Are you encountering any challenges in accessing the necessary information or engaging with patients? What immediate learning is occurring as you apply audit methodologies to assess service quality? How does this activity relate to your understanding of quality management systems and service improvement?
- If you encounter difficulties in collecting data or if the audit protocol needs adjustment based on your initial findings, what alternative approaches are you considering in real-time? Do you need to seek advice on audit methodology or data analysis? Are you ensuring that your audit activities are conducted ethically and according to relevant guidelines?
On action
- Describe the process of planning and conducting the clinical audit to determine patient satisfaction. What data did you collect? How did you collect it? What were the key findings of the audit regarding patient satisfaction in the chosen area of prosthetic service? Were there any trends or patterns in the responses? What aspects of the service seemed to contribute most to patient satisfaction or dissatisfaction?
- What specific skills or knowledge did you develop or improve in designing, conducting, and analysing a clinical audit? What did you learn about the importance of patient feedback in evaluating and improving services? Were there any unexpected findings or challenges during the audit process? What did you learn from these? How does understanding patient satisfaction contribute to the principles of a quality management system?
- What aspects of clinical audit methodology and data analysis will you focus on developing further? How can you apply the knowledge gained about patient satisfaction and audit processes to future service evaluations? What resources or support might you need to further develop your skills in clinical audit and quality improvement?
Beyond action
- Have you revisited the clinical audit you completed? How has your understanding of quality improvement methodologies and patient feedback evolved since then?
- How has this experience impacted upon your current practice in evaluating service delivery and contributing to quality management systems? Are you more aware of data collection and analysis?
- How might this experience contribute towards your future practice in leading audit projects or implementing service improvements based on patient experience? What did you learn about audit design and interpreting results?
- Would you consider undertaking the audit differently after what you have completed – what have you learnt?
Relevant learning outcomes
| # | Outcome |
|---|---|
| # 1 |
Outcome
Deliver quality patient centred care with the best interests of patients in all elements of practice. |
| # 2 |
Outcome
Practice in accordance with local and national health and safety policies, regulatory requirements and overall service governance. |
| # 10 |
Outcome
Apply the principals of a quality management system to their professional practice. |
| # 11 |
Outcome
Support innovation and development and participate in research, audits and service evaluations. |