Health Technology Innovation —
Training activity: 9

Details

Train and familiarise the client/user in the use of the  healthcare technology, including the development of user instructions.

Type

Developmental training activity (DTA)

Evidence requirements

Evidence the activity has been undertaken by the trainee​.

Reflection on the activity at one or more time points after the event including learning from the activity and/or areas of the trainees practice for development.

An action plan to implement learning and/or to address skills or knowledge gaps identified.

Reflective practice guidance

The guidance below is provided to support reflection at different time points, providing you with questions to aid you to reflect for this training activity. They are provided for guidance and should not be considered as a mandatory checklist. Trainees should not be expected to provide answers to each of the guidance questions listed.

Before action

What are the intended outcomes of the training activity?

• How have you reviewed the learning outcomes to ensure you are prepared to engage in the translation pathway and support the safe and effective introduction of this technology into clinical service?
• What essential knowledge regarding the technical functionality, safety protocols, and potential risks of the device must you acquire before you begin the familiarisation session?
• How do you plan to ensure that your user instructions follow relevant standards and legislative requirements to ensure high-quality patient care?

What do you anticipate you will learn from the experience?

• What specific insights do you hope to gain regarding the interdependence between technical design and user proficiency?
• In what ways do you expect this activity to improve your ability to adapt complex technical communication for diverse stakeholders, including patients and their carers?

What actions will you take in preparation for the experience?

• What specific points have you prepared to discuss with your Training Officer to ensure your training plan and instructions are robust and meet departmental policy?
• What possible challenges have you identified—such as user technical literacy or communication barriers—and how do you plan to handle them?
• How have you identified your feelings about embarking on this activity, particularly the responsibility of ensuring the client is competent to use a safety-critical technology?

In action

What are you doing?

• How are you currently approaching the training and familiarisation, and why have you chosen this particular educational strategy for this client?
• What decisions are you making as the session progresses to ensure the user is absorbing the most critical safety information?
• Which aspects of your communication feel intuitive, and which require more conscious effort to ensure technical nuances are not lost?

How are you progressing with the activity?

• How effective are your current actions in ensuring the user can safely demonstrate the core functions of the technology?
• What challenges are you facing as you observe the user interacting with the device, and what are you learning about the design’s usability in real-time?
• How does this activity connect to your existing knowledge of human factors and technology translation?

How are you adapting to the situation?

• Are there alternative ways to explain a technical step that you should consider mid-session to better support the user’s understanding?
• What immediate support or guidance might you need from a senior colleague to resolve a query regarding a specific device limitation during the training?
• How are you ensuring that your advice remains strictly within your professional scope of practice?

On action

What did you notice?

• How would you summarise the key points of the training experience, specifically regarding the user’s ability to follow the drafted instructions?

What did you learn from the activity?

• What specific skills or knowledge did you develop regarding the safe and effective introduction of technology through stakeholder education?
• In what ways did your reflection-in-action—such as adapting a communication style based on user confusion—influence the final clarity of the user instructions?
• How does the experience of building this integrated training narrative relate to the requirements for your future post-programme practice as a Clinical Scientist?

What will you take from the experience moving forward?

• What areas for continued development in stakeholder engagement or technical writing have you identified as a result of this activity?
• How can you apply the learning from this session (e.g., more effective use of visual aids or simplified terminology) to your routine practice?
• What are the specific ‘next steps’ you will now take, such as seeking feedback on your instructions from a multidisciplinary peer, to support the assimilation of what you have learned?

Beyond action

Have you revisited the experiences?

• How have you re-evaluated your training protocols in light of subsequent technical findings or long-term user performance data?
• Comparing this experience with your Observed Training Activities (OTAs), what specific observable behaviours in patient and staff education have you now fully assimilated?
• In what ways has discussing with peers regarding user engagement changed your view on how to navigate complex technology introductions?

How have these experiences impacted upon your current practice?

• How has this training activity supported your development in wider areas, such as writing interpretative technical reports or presenting safety cases?
• How have you developed your communication skills and technical translation abilities since the original experience?
• In what ways has the cumulative learning from this activity supported your preparation for in-person assessments, such as Observed Communication Events (OCE)?

How might these experiences contribute towards your future practice?

• What transferable skills in stakeholder engagement and strategic planning have you developed that will help you lead future technology developments?
• What clear actions for continued development have you identified to ensure your future practice remains safe and of high quality as technology translation pathways evolve?

Relevant learning outcomes

#	Outcome
# 1	Outcome Engage in the translation pathway for healthcare technology developments.
# 6	Outcome Support safe and effective introduction of healthcare technology developments into service.
# 7	Outcome Employ and adapt communication skills to effectively engage stakeholders in the design, development, and introduction of solutions to address service needs.