Training activity information
Details
Follow the process for reporting and investigating an incident logged in the organisation incident reporting system and reflect on the process
Type
Observational training activity (OTA)
Evidence requirements
Evidence the observation or experience has been undertaken by the trainee.
Reflections on the observation or experience at two timepoints including contextualisation to the trainees own practice. E.g., for planned observations, a reflection before the observation and after, or for unplanned events a reflection one day after and another reflection a week later.
Considerations
- Reflect on the elements of the process including:
- Risk scoring
- How and when to report an incident
- Levels of incident reporting, including what constitutes a local, trust/organisation, or national level reportable incident
- How to handle an incident, including responsibility for investigating
- Actions taken for incident resolution
- Accountability to patients and duty of candour
- Health and safety implications
- Accountability and ownership of errors
- No vs fair blame culture
Relevant learning outcomes
| # | Outcome |
|---|---|
| # 1 |
Outcome
Explore the contribution ofregulation and quality assurance of Pharmacy Technical Services to patient care. |
| # 2 |
Outcome
Identify the roles and relationships of the multidisciplinary team involved in the regulation and quality assurance of Pharmacy Technical Services. |
| # 3 |
Outcome
Describe the working practices required for the regulation and quality assurance of Pharmacy Technical Services. |
| # 6 |
Outcome
Compare and contrast the practices required to regulate and quality assure Pharmacy Technical Services with other areas of pharmaceutical sciences. |