Competency information

Details

Obtain, analyse and act on feedback from a variety of sources and use it to consider personal impact and change behaviour.

Considerations

  • How to analyse feedback and frameworks for action planning.
  • Behavioural change models.

Relevant learning outcomes

# Outcome
# 2 Outcome Communicate with patients, relatives, service users, other healthcare professionals, colleagues and the public with respect, empathy and sensitivity, including listening, speaking, giving and receiving information, giving and receiving feedback.