Competency information

Details

Where appropriate, provide patient counselling support as required and identify and communicate need for referral for further support as required.

Considerations

Patient Management and Support

  • Patient evaluation and referrals
  • Management of patient’s fears/anxiety and ability to empathise with patients in stressful situations, and the manifestations of anxiety/pain and the range of methods available in their management and control.
  • Personal and professional interaction with terminally ill patients, including counselling skills.
  • Theories and evidence base underpinning health-related behaviour.
  • The effects of drugs, allergies and lifestyle factors on patient health and rehabilitation.
  • Risks and benefits of care/management for the patient and their family/partners/carers.
  • Common psychosocial disorders (abnormal psychology, anxiety, depression, psychoses, eating disorders, alcoholism and drug addiction).
  • Recognition and appropriate care of patients with tissue conditions (psoriasis, eczema, contact dermatitis, dry mouth and sore mouth/ mouth burning syndromes).
  • The effects of physical and mental conditions on the ability to manage devices.
  • Process of grief and loss.
  • Body image and effect of altered body image.
  • Patient-centred counselling skills, including the importance of appropriate location and the amount of time devoted to the task.
  • Role of support groups (physical and internet).
  • Principles of patient education and supporting patients to be actively involved in their care.
  • Quality of life outcome measurement and analysis.
  • Care pathways and referral for social and psychological support.
  • Quality of life outcomes.

Relevant learning outcomes

# Outcome
# 7 Outcome Discuss treatment options, design, plan, manufacture, fit and evaluate a range of auricular (ear) prostheses for patients with congenital absence of pinna (external part of the ear) prosthesis with the patient, their carers or relatives, and colleagues as appropriate.