|Title||Managing a Physiological Sciences Service|
By the end of this module, the Clinical Scientist in HSST will be able to analyse and synthesise their knowledge, skills and experience across a range of management functions appropriate to managing vascular sciences services. The Clinical Scientist in HSST will be expected to apply their knowledge and demonstrate the ability to evaluate their own response to both normal and complex situations using the professional attributes and insights required of a Consultant Clinical Scientist.
NB. This module will enable Clinical Scientist in HSST to understand the management of a clinical physiological measurement department and how it is applied in a changing NHS, and begin to develop management skills.
Knowledge and understanding
By the end of this module, the Clinical Scientist in HSST will be able to analyse, synthesise, evaluate and apply their knowledge with respect to the management of a vascular science service including:
- current and future challenges faced by health systems and in particular the NHS and the effect of this on the practice of healthcare science and the wider healthcare environment.
- current structures, systems and relationships in the NHS including the process by which health is commissioned.
- the policy making process in health and the theoretical concepts and model used to describe health and the health care policy process.
- models of public, user and patient involvement in healthcare.
- the policy context and political environment in which strategic commissioning has become a core element of public service management and the current process by which diagnostic services are commissioned.
- quality and service improvement.
- the developing role of the diagnostic service in the context of the clinical pathway.service quality control and accreditation.
- roles of clinical scientists, the wider healthcare science workforce and other healthcare staff and lines of accountability.
- skill mix requirements in a diagnostics service.
- financial and budget management, funding streams.
- HRG, coding and tariffs.
- training schemes.
- recent developments in human resource management including:
- recruitment, writing role descriptors and person specifications.
- managing poor performance.
- coaching skills and motivation.
- continuing professional development.
- teamwork, including multidisciplinary working.
- employee representation and involvement systems.
- leadership skills.
- time management.
- service quality control and accreditation.
Technical and clinical skills
By the end of this module, the Clinical Scientist in HSST will be able to demonstrate a critical understanding of the governance and management issues within NHS Vascular Science services and perform a range of management skills and procedures including:
- simple book-keeping.
- writing a business case.
- interpret budget and financial planning.
- use spreadsheet to store, analyse and present data.
- use work flow and demand data to plan workforce and generate work rotas.
By the end of this module, the Clinical Scientist in HSST will be able to demonstrate the skills to manage a physiological science service including the skills of:
- giving and receiving feedback.
- decision making.
- managing time.
- managing/chairing effective meetings.
- developing and redesigning service.
- managing quality systems including service users.
Attitudes and behaviours
By the end of the module, the Clinical Scientist in HSST will be expected to evaluate their own response to both normal and complex situations. They will also be expected to demonstrate the professional attributes and insights required of a Consultant Clinical Scientist within the limits of professional competence referring as appropriate to senior staff and:
- support the ethos and constitution of the NHS in ensuring best outcomes for patients when leading and managing services, challenging and rectifying poor practice and performance.
- work to high standards of professional practice, acknowledging how the personal qualities off staff impact on the patients experience of care and always trying to ensure patients have a positive experience of the care you and the people you lead provide.
- promote and lead a culture that values the contribution of all staff.